Legal
Service Delivery Policy
Last updated 2 November 2026
Overseas Connextions sells digital and consultation services only. We do not ship physical goods, so no shipping charges apply. This policy explains how and when each service is delivered.
1 How services are delivered
- Documents and reports are sent by email to the address you gave at checkout.
- Consultations, onboarding calls and mock interviews take place on video call. The link is emailed when you book.
- Ongoing support is given by email and, where you agree, by phone or WhatsApp.
You will receive an order confirmation by email within 24 hours of a successful payment. If it does not arrive, check your spam folder, then write to vinay@overseasconnextions.com.
2 Timelines by package
Tier 1, Career Starter (USD 9.99)
- Intake form sent by email within 24 hours of payment
- Resume and eligibility report within 3 business days of a complete intake
- One round of revisions, requested within 7 days of delivery
Tier 2, Expert Connect (USD 24.99)
- Booking link sent by email within 24 hours of payment
- Call held within 7 days of booking, subject to slot availability
- Summary notes by email within 2 business days of the call
Tier 3, Global Job Accelerator (USD 49.99)
- Career Starter deliverables within 3 business days of a complete intake
- 30 days of job-search support from the date your resume is delivered
- Mock interview scheduled within the 30-day support period
Tier 4, Global Career Complete (USD 249.99)
- Onboarding call booked within 48 hours of payment
- 90 days of active support from the date of payment
- On-arrival guidance for your first 14 days abroad, if you travel within 12 months of purchase
"Business days" means Monday to Saturday, excluding public holidays in India. Timelines start once we have everything we need from you.
3 What we need from you
Timelines depend on you completing the intake form, sharing documents and attending booked calls. If we wait more than 30 days for information we have asked for, we may pause your order until you are ready. Support periods do not extend while an order is paused at your request.
4 Third-party bookings
For flight-booking coordination, we research and arrange options with you. Tickets are issued by the airline or booking platform under its own terms, and paid for by you directly. Visa and government processing times are set by the authorities and are outside our control.
5 Late or missing delivery
If we miss a timeline for reasons within our control, tell us. We will deliver as a priority, and if we are more than 7 days late you may choose a full refund under our Refund and Cancellation Policy.